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Index :: BOINCstats Bug Report :: Lost Credits

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Author
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pi17388
PM
BAM!-ID: 348
Joined: 2006-05-14
Posts: 7
Credits: 496,768,575
World-rank: 2,180
Posted 2010-09-01 14:25:48
I see that my account has been debited (lost) credits in the amount of -105,588.33 in the past 22 hours. I also see in the SHOUT section that other have experienced similar lost credits during the current processing day. Is there an effort to identify the cause, correct the error and return the credits to each account?

Thanks in advance for your attention to this issue.
Jon Fox
lnthomp
PM Profile
BAM!-ID: 74612
Joined: 2009-08-23
Posts: 20
Credits: 835,419
World-rank: 216,292
Posted 2010-09-01 16:26:47
Judging from what I see in the shout box, it may be a ClimatePrediction bug instead of a BOINCstats bug. If that's the case, there is little BOINCstats can do about it--this site can only report what it gets from the project.



This too shall pass

Lee Thompson
Midland, Texas, USA
U.S. Navy (retired)
Saenger
PM Profile
Tester - Translator
BAM!-ID: 5
Joined: 2006-01-10
Posts: 1735
Credits: 76,907,247
World-rank: 8,507
Posted 2010-09-01 16:47:16
Willy could keep a record of the old stats.XML from yesterday, as an emergency backup at least for most of the credits. They could probably restore the values from there.

Grüße vom Sänger
noderaser
PM Profile
BAM!-ID: 13859
Joined: 2006-12-03
Posts: 827
Credits: 163,468,026
World-rank: 4,927
Posted 2010-09-01 18:33:18
See http://climateapps2.oucs.ox.ac.uk/cpdnboinc/forum_thread.php?id=7006#40463

joapuipe
PM
BAM!-ID: 59128
Joined: 2008-09-22
Posts: 1
Credits: 302,275
World-rank: 393,949
Posted 2010-09-02 15:42:15
I had the same problem: -12,913 credits lost in one day (01-09-2010).
upstatelabs
PM Profile
BAM!-ID: 33830
Joined: 2007-09-04
Posts: 51
Credits: 12,821,097
World-rank: 32,420
Posted 2010-09-03 14:48:17
I am having an issue too but I don't know that it is related. My totals are OK but most of my individual hosts are showing losses, some are very large losses.

I don't do climate prediction, so that can't be it.

Thanks in advance.

Curly
PM
BOINCstats SOFA member
BAM!-ID: 2588
Joined: 2006-06-26
Posts: 480
Credits: 167,006,962
World-rank: 4,861
Posted 2010-09-03 15:20:01 , last modified: 2010-09-03 15:23:45
upstatelabs wrote:
I am having an issue too but I don't know that it is related. My totals are OK but most of my individual hosts are showing losses, some are very large losses.

I don't do climate prediction, so that can't be it.


This time the World Community Grid credits are lost in the host combined stats. The WCG host list and WCG host stats are ok.
[CSF] David Bainbridge
PM Profile
BAM!-ID: 20523
Joined: 2007-03-05
Posts: 15
Credits: 46,033,417
World-rank: 12,231
Posted 2010-09-03 18:16:15
Hi all,

Yes, I have the same. -20976 on September 1st. I remember this type of incident happening before ...

David
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