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James Bradshaw
  Donator
BAM!ID: 202077
Joined: 2016-03-05
Posts: 53
Credits: 878,657,619
World-rank: 2,283

2016-11-17 17:52:58
last modified: 2016-11-17 18:07:19

Hope this is posted in correct forum area. For years work posted generally without prob. A few weeks ago added a new PC. Would not upload without manual intervention then that problem appears to have resolved itself. Now, for 4th day no complete work is posting--for any of the three PCs, but I believe ALL complete work is uploading properly. I did try and reset CPID. Pl see 0 credits below. The only system change was for one of the 3 PCs to Chrome, other two on IE, all on Win 10. Thanks!

2016-11-16 2016-11-15 2016-11-14 2016-11-13 2016-11-12 2016-11-11 2016-11-10 2016-11-09 2016-11-08 2016-11-07
Total credit 3,421,999 3,421,999 3,421,999 3,421,999 3,416,804 3,416,804 3,406,328 3,383,632 3,383,632 3,383,632
Credit per day 0 0 0 5,196 0 10,476 22,695 0 0 2,459
Rank 69,052 69,023 69,008 68,996 69,046 69,016 69,138 69,429 69,416 69,401
Rank change 29 15 12 50 30 122 291 13 15 8
Rank in country 25,603 25,591 25,581 25,581 25,598 25,591 25,635 25,745 25,744 25,739
Rank change in country

PLEASE Note: User ID is 2155257. also have been member for years. I cannot figure out how to copy/paste BOINC stats but for SEIT have done 2,778,693 credits, rank 22630, rank percent 98.634
Dr Who Fan
BAM!ID: 1075
Joined: 2006-05-31
Posts: 942
Credits: 145,173,822
World-rank: 8,281

2016-11-18 05:21:42

You did not specify what project(s) you are running on your computers other than SETI.

I know that Collatz and SETI projects have been having problems with their servers on and off for over a week now. That COULD prevent them from having the stats available for the various stats sites to download/import.

1) Have you checked on the specific project web pages to confirm you are receiving credit for the returned work?
>>> If you are receiving credit, your points will go up. MOST projects REMOVE the COMPLETED/VALIDATED TASKS from the web interface after 24 to 48 hours and the credit has been added to your account. This is done to keep the web interface from getting overloaded each time someone access their account information.

2) BoincStats (nor any other stats web site) HAVE ANY CONTROL over when the various projects "post completed work credit" to their OWN stat export databases for import to the database (like here at BoincStats).

3) BoincStats can ONLY RETRIEVE what is in EACH PROJECTS stats export database. You need to contact the various project(s) that you have returned work for AND received credit on their web site(s) to find out if there is a problem with their stats database export.

4) Check this link http://boincstats.com/en/stats/projectStatsInfo to see when was the last time BoincStats was able to download the stats from ALL THE projects. Then compare that list to what you are missing credit on.

James Bradshaw
  Donator
BAM!ID: 202077
Joined: 2016-03-05
Posts: 53
Credits: 878,657,619
World-rank: 2,283

2016-11-18 17:25:46

Dr Who Thanks for taking the time to reply. 3 PCs running, often 24x7, routinely moving up 25-50 places per day. On Nov 14 stopped posting work completed, Same for Nov 15,16, 17, and today. Standing now dropping 20-30 per day. Boinc charts show NO work posted. However, the event log for each of these dates shows uploads followed by downloads of new tasks. All are related to SETI; I have NOT done anything for Einstein for months. You said I need to "contact the various projects" to find out if there is a problem with their stats database export. Does that mean I have posted this problem in the wrong place? What is the correct forum for a SETI problem?
Dr Who Fan
BAM!ID: 1075
Joined: 2006-05-31
Posts: 942
Credits: 145,173,822
World-rank: 8,281

2016-11-18 18:47:03
last modified: 2016-11-18 18:48:10

SETI started having database/equipment problems on 2016-11-02 and is STILL having problems as of this posting. This affects stats exporting due to the DATABASE SERVER (known as CAROLYN)  having problems (possibly a RAID card gone bad).

SETI message forum is the best place to read/post about not receiving SETI credit. Best forum to read/write is in SETI's Number Crunching.

You can see many post at SETI in the topic titled "Message boards : Number crunching : Panic Mode On (103) Server Problems?: LINK regarding the hardware issues.

Link: Last 40 days of credit export for SETI

Hope this helps clarify that it not a problem at BoincStats or possibly a problem with your computers.
James Bradshaw
  Donator
BAM!ID: 202077
Joined: 2016-03-05
Posts: 53
Credits: 878,657,619
World-rank: 2,283

2016-11-19 21:27:32

Dr Who Fan: Thanks for your guidance to post on the SETI side. Got a real nice response from two people that explained that the RAID card failure was causing the problem--it is not something wrong with my account....So lots of people will have this problem until the card is replaced. Thanks for your help. JB
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