| BAM! | BOINCstats | BOINC |

| After I've attached to BAM I can't detach from any of the projects. The client says "This project must be detached using the account manager web site". What should I do in order to detach my host from this project? You must log in to your BAM account, then go to the corresponding detailed host page, uncheck the checkbox next to the project and press "Set". Then update your client from BAM. |
| At what time intervals does my client contact BAM? BAM! sets a time interval for the host to (re)connect after a certain time. When attaching a host the first reconnect is 60 seconds, after that once per day. Your can change the frequency in your BAM! settings. |
| BAM! doesn't do what I want, it's incomplete, I don't like it, where can I complain? Nowhere. BAM! is free software, as is. You can file a bug report if you like, or make a suggestion for future enhancements (both in the forum). |
| BAM! doesn't find my existing accounts at the projects while I'm sure they're there. BAM! can only find accounts when the email address, the username and the password of the project are the same as those of BAM!. Check these at the project, and change it when needed. |
| Can I use BAM! when I'm not a member of the BOINCstats team? Yes |
| Do I have to detach my client from all projects to which I'm currently attached before I attach the client to BAM!? No, you don't have to detach. BAM! will recognize to which projects the client is attached, and will add that information to the host account. |
| Does BAM! completely replace the BOINC Manager? No. The BOINC Manager is still usefull for viewing work unit progress, suspending projects, not allowing new work, disabling network access and many other things. |
| Does becoming a BAM! user also means becoming a BOINCstats team member? No! You choose of which team you want to be a member and that doesn't change when you start using BAM!. |
| Given the name, is BAM! written and supported by the Berkeley BOINC team? No. BAM! is a development of the BOINCstats team. |
| How can I help? By making a small donation (this will help to pay for the co-location of the servers, or to upgrade to faster server(s) when needed), or by translating BOINCstats into another language. |
| How do I get my CPID? Your CPID is automatically set by BAM!. It's not a continuous process though. Once an hour all accounts without a CPID are checked. If any of your projects has a CPID then your BAM! account will get one too. If you have multiple CPID's than the most commonly present one will be used. Only the CPID's for projects that you have added to your BAM! account will be checked. It is not possible to enter your CPID manually. |
| How does a team join a team challenge? The founder of a team can enter a team into a challenge. The team founder (here on BOINCstats) is the person who is founder of the team in most projects. To check who is the team founder, find your team on the profile pages and go to the profile. The founder is listed on the team profile page. The team founder has a extra section in his BAM! menu (Team founder) and in that section he will find the Challenges. Once there everything is self explanatory. The team founder is assigned by an automated process, he can't be set manually! If your team has a separate admin account then create a BAM! account for this admin as you would for a normal user (so same email and password). Include all projects but do not attach hosts to it or use any of the managing functions other than the team functions. It will not link to any stats, only to the team it is a member of and it will show as founder, so your team can participate in challenges. Gathering/updating user information including founder status is done once a week during the night from Saturday to Sunday! Once a week because it's stressing the project servers. |
| I have accidentally added a wrong project account to my BAM! account. Remove this project from your BAM! account (you can do this on the "Project list" page) en wait until all your host detached from the project. Go to the project's website and change the account details (email address) from the wrong account. Now BAM! can't connect this account to your BAM! account anymore. Now you change the account details from the correct account so BAM! can connect this account. Finally you go to the "Sign-up for projects" page and let BAM! find the existing account. |
| I have updated my preferences in BAM, updated the client from BAM but the preferences are still the old. Why? The preferences aren't updated directly from BAM. BAM updates the preferences to the projects and then the client updates the preferences from a project. In order to update the preferences of the client after you have edited the preferences in BAM, press the "Save to projects" button. Then update a project (no matter which) and you will receive the updated preferences. |
| I've forgot my password/login. Is there a way of retrieving my account information? Yes there is. Try to login to BAM!. When your account info doesn't match, a text box will appear where you must enter the email address with which you're registered in BAM! and your account info will be emailed to that address. |
| Is it useful to use BAM! when having only one host? Yes (resource shares/prefs updated to all projects from one page, joining/quiting teams etc) |
| Weak Authenticator Each BAM! account has a weak authenticator. Someone who has your weak authenticator can attach computers to your account, but can’t log in to your account or change it in any way. This is useful if you need to install BOINC on public computers, or if you want to let someone compute on your behalf without giving them access to your account. When a host is attached using the weak authenticator, only projects that support the weak authenticator can be attached. Also, your BAM! account needs to know the weak authenticator of the project. (BAM! tries to import unknown weak authenticators on a regular basis, it is not something you can update yourself.) If you want to attach a host to BAM! using the weak authenticator, use the weak authenticator instead of the username and leave the password empty when asked for the user information. You can find your BAM! weak authenticator on your BAM! account page. |
| What do the states attached/attaching/detached/detaching mean? attached - the host is currently attached to this project attaching - the host will be attached to this project during the next contact with BAM detached - the host is detached form this project detaching - the host will be detached form this project during the next contact with BAM If the state is detaching (attaching) you can cancel the operation if you check (uncheck) the corresponding checkbox and click "Set". |
| What does AMS stand for? Account Management System |
| What does BAM stand for? BOINC Account Manager |
| What happens with hosts that no longer run BOINC? These hosts can be removed in the host list. Systems that do not connect to BAM for over a month are removed automatically. |
| When I click on the CPID link on the host page I get the following message: "The host doesn't exist in BOINC Combined or doesn't have credit". But my host does have credit. Every time the client attaches to a new project it generates a new Host CPID. This host CPID is then sent to all the projects. The projects will then include the new host CPID in their next XML export and BOINCstats will pick it up on the next update. So at least a day is needed in order for the stats to get lined up. |
| When should I renew my CPID? Renewing your CPID only updates your CPID in BAM!. It doesn't change anything at the projects! The only use is to re-align your CPID with the CPID most used in your stats. It does NOT fix a split CPID! |
| Why I'm getting an "Incorrect response from project" when performing an action in BAM? Not all projects have the latest version of the BOINC server code installed on their server. If they use outdated code, they may not be able to handle the request made by BAM, and return invalid results. |
